Our Cookie Menu : Cookie Information : Enable Cookies : Disable Cookies : Control Your Online Privacy

Cookies In Use On This Site

Cookies and how they benefit you

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites

Our cookies are ESSENTIAL for:

  • Using our online shop
  • Viewing your "recently viewed" items
  • Logging into your account
  • Identifying your session when making your payment online

If you don't accept our storing of these harmless text files on your equipment, you will not be able to use our online shop. If you don't wish to use our online shop, you're welcome to call us on 01698 333200 during opening hours and we'll be happy to take your order over the phone.
Our hours of business are: 07:30am - 17:00pm Monday to Thursday. 07:30am - 16:30pm Friday. 08:00 - 12:00 Saturday. Closed Sunday.

Our cookies help:

  • Make our website work as you'd expect
  • Save you having to login every time you visit the site
  • Remember your settings during and between visits
  • When you log in to your account, personalise our site to you to help you get what you need faster
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer the products and services we do at the most competitive prices)

We DO NOT use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties
  • Pay sales commissions

You can learn more about all the cookies we use below:

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies, we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect, and you will not be able to operate our online shopping cart.

About our own ("First Party") cookies

We use cookies to make our website work, including:

  • Making our shopping basket and checkout work
  • Determining if you are logged in to your account or not
  • Remembering your search settings and searches
  • Remembering if you have accepted our terms and conditions
  • Showing you which pages you have recently visited and items you have looked at
  • Allowing you to add comments to our site
  • Tailoring content to your needs
  • Remembering if we have already asked you certain questions (e.g. you declined to register for an account or accept cookies)

THERE IS NO WAY TO PREVENT THESE COOKIES BEING SET OTHER THAN TO NOT USE OUR SITE

About other Company's ("Third Party") cookies

Our site, like most websites, includes functionality provided by third parties. An example is our payment gateway provided by Sage Pay. Sage Pay, for example, will set cookies during the payment process to help with verification and security.
Our site includes the following which use cookies:

  • Sage Pay

DISABLING THESE COOKIES WILL BREAK THE PAYMENT PROCESS AND YOU WILL BE UNABLE TO COMPLETE YOUR ORDER ONLINE

About anonymous Visitor Statistics Cookies

We use cookies to compile visitor statistics such as, how many people have visited our website, what type of technology they are using (e.g. Mac or Windows thereby helping us identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at, etc. This helps us to continuously improve our website. These so called "analytics" programs also tell us, on an anonymous basis, how people reached this site (e.g. from a search engine or by typing our website address directly) and whether they have been here before, helping us to put more money into maintaining and developing our services for you, instead of marketing spend.
We use:

  • Google Analytics

DISABLING THESE COOKIES WILL HAVE NO ADVERSE EFFECT ON HOW OUR WEBSITE PERFORMS, AND WILL HAVE NO ADVERSE EFFECT ON YOUR SHOPPING OR BROWSING EXPERIENCE

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies.
Learn how to turn off cookies by clicking HERE.
Doing so however will likely limit the functionality of ours and a large proportion of the world's websites as cookies are a standard part of most modern websites.

It may be that your concerns around cookies relate to so called "spyware". Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive.
Learn more about managing cookies with antispyware software by clicking HERE.

About The Law

For more information on the Cookie Law, consult the ICO website by clicking HERE (Link opens in a new browser window)